General information
Kaldur Goods is the business name of Kaldur Goods LLC, 505 Central Ave NW, Albuquerque, NM 87102, United States. Merchant details, contact lines, and registry records sit on the Legal Notice page and on your purchase receipt. We take parcels back only at the specific return address provided upon request. Do not ship packages to any other location.
Website use
You must be 18 or older to purchase. This site and our goods serve personal, domestic use unless agreed in writing. We reserve the right to limit, decline, or void orders with unverified details, missing stock, or suspicious activity. Any charged funds are returned in such cases.
Prices, tax, and border fees
All prices show in USD. Shipping costs appear at checkout before final approval. If an obvious pricing error occurs before dispatch, we will correct it. You may then keep the order at the true rate or cancel at no charge.
3.1 VAT and customs duties
Deliveries inside United States include applicable VAT. For shipments beyond United States, the destination state sets local import fees and taxes. The recipient pays these costs. A package rejected at customs counts as a return. Incurred transport expenses are taken from the refund.
Payment, ordering, and confirmation
We take Cash on delivery, Bank transfer. This site does not store card details or online banking data.
4.1 Order placement and acceptance
An order finishes when you complete checkout. We mail a receipt note with your purchase code. The formal contract begins only when the package ships and we send the dispatch notice. Prior to dispatch, we may cancel the order and return your funds.
4.2 Failed or incomplete payments
Unpaid orders do not leave our facility. For cash on delivery purchases, uncollected or declined parcels come back to us and are cancelled.
Data handling and privacy
We collect and handle only the personal information needed to send parcels, handle questions, and protect this site. Details rest in the Privacy Policy. Browser cookies and related tools are outlined in the Cookie Policy. Both files belong to these terms.
Product care, use, and safety
Wear and care for the item as stated on its page, sewn label, and manual. Keep items away from children unless made specifically for them. Photos depict the genuine articles. Screen settings shift tones slightly, and small differences in color are normal.
6.1 Storage, expiry and disposal
Keep the goods in the conditions noted on the package. If a date stamp appears, do not use the item past that mark. Discard containers and aged goods according to local waste guidelines.
No medical advice
No statements here offer medical, physical, or clinical guidance. Descriptions outline materials and function, without medical claims. Consult a doctor before use if you are pregnant, nursing, receiving care, or managing health issues.
Discount codes and promotions
Price reductions apply only during the time they remain visible on screen. They do not combine with other offers unless stated. Enter promotional codes at checkout prior to paying. Codes cannot be credited later. Complimentary promotional pieces must be returned along with the primary parcel.
Shipping and delivery
Shipping routes, transit times, and fees appear on the Shipping & Delivery page. Stated intervals are business day estimates starting from shipment, not fixed arrival dates. Multi-item orders may travel in separate packages.
Receipt and transport risk
We hold responsibility for the package until the courier delivers it to your designated receiver at the stated address. Risk of damage passes to you upon delivery. Report visible exterior damage to [email protected] within 48 hours with clear photographs. Verify your address before checkout. Packages returned due to address errors or failure to collect receive a refund minus shipping expenses.
Returns and refunds
You may return an item within 30 days of receipt under the rules on our Returns & Refunds page. Obtain a return authorization number prior to shipping, and send items only to the designated facility. Reimbursement covers the item price. Initial delivery fees are repaid only for defects or our errors. Mandatory legal return rights in your region stay intact.
Warranty and product conformity
Items must align with their listed specifications and arrive free from flaws. Kaldur Goods LLC provides a one-year limited warranty against manufacturing defects in materials, stitching, and integrated thermal wiring, provided the product has been operated according to standard user instructions. Any product failing from a material flaw during the statutory coverage period of your nation is repaired, replaced, or refunded at our decision following review. Routine wear, rough handling, and damage incurred after arrival remain excluded.
Site usage and conduct rules
Do not use this site for deceptive purchases, technical tampering, scraping customer data, or publishing unlawful or offensive statements. We may restrict access for any violation of these rules.
Intellectual property
Text, images, design elements, marks, and code belong to Kaldur Goods LLC or licensed partners. You may read or print sheets for individual records. Any broader reproduction, sharing, or commercial use demands our written permission.
Third-party websites and links
External links may connect to domains outside our control. We accept no responsibility for their materials, rules, or uptime. A link does not signify our support.
Customer feedback and submitted notes
Published remarks come from verified buyers. They state individual impressions and guarantee no identical outcome for others. Sending a note, image, or review grants us permission to share it on this platform unpaid, citing only your first name. We take down remarks on request and decline texts that breach laws or expose private identities.
Disclaimer of warranties
This site runs on an as-is basis. We aim to keep records current and correct, but we do not promise unbroken service or total absence of flaws. Legal warranty rights covering physical products remain unaffected by this clause.
Limitation of liability
The total aggregate liability of Kaldur Goods LLC for any claim arising out of purchase or use of thermal gloves shall not exceed the total amount paid by the customer for the specific order or $100, whichever is less. Our accountability is complete regarding willful harm, gross negligence, injury to bodily health, and areas where limitations are legally prohibited. For other losses, accountability extends only to foreseeable losses standard for agreements of this nature.
Indemnification
You agree to indemnify us against external claims arising from your breach of these conditions or your uploaded content, to the extent permitted by law.
Legal framework and disputes
The laws of the State of Delaware and the applicable federal laws of the United States. If direct communication fails to resolve a dispute, you may submit it to the authorized court of our registered location. Consumers keep the right to bring or answer claims in their local courts. Unwaivable consumer protection statutes of your home territory continue to hold full weight.
Electronic communications
Order receipts, dispatch notes, invoices, and legal notices go to the email address entered at checkout. Keep this inbox active and monitor your junk folder. Messages directed to that address are considered delivered.
Assignment
We can assign our rights and duties in this agreement to a successor business, as long as your protections remain unchanged. You may not reassign your rights without our advance written consent.
No waiver
Our pause or delay in enforcing any term here does not mean we surrender the right to act on it later.
Severability
If any part of these terms becomes invalid, the remaining terms remain in effect. The invalid part is replaced by an enforceable rule with the closest intent.
Termination
We may close an account or decline new orders if a customer violates these terms. Sent parcels are not affected.
Entire agreement
These terms, the linked policies, and your purchase receipt form the full agreement for your order. If multiple language versions exist, the language of the store you used governs the purchase.
Contact information
Direct questions about these conditions to [email protected], +1 (505) 688-3571, or our Contact form. Mail address: 505 Central Ave NW, Albuquerque, NM 87102, United States.