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Policy terms · Updated October 2026Order now

Terms & Conditions

These conditions cover every purchase on kaldurgoods.shop, run by Kaldur Goods LLC ("Kaldur Goods", "we", "us"). Browsing the site or placing an order means you agree to them. Read them alongside our policies for Shipping & Delivery, Returns & Refunds, Privacy, and Cookies. Those pages form part of this text. We update these terms at times. The text active on the site when you buy applies to your order.

! Questions on returns, payments, or orders follow our Returns & Refunds policy. Contact [email protected] with your reference code. We reply within one business day.

Section 1

General information

Kaldur Goods is the business name of Kaldur Goods LLC, 505 Central Ave NW, Albuquerque, NM 87102, United States. Merchant details, contact lines, and registry records sit on the Legal Notice page and on your purchase receipt. We take parcels back only at the specific return address provided upon request. Do not ship packages to any other location.

Section 2

Website use

You must be 18 or older to purchase. This site and our goods serve personal, domestic use unless agreed in writing. We reserve the right to limit, decline, or void orders with unverified details, missing stock, or suspicious activity. Any charged funds are returned in such cases.

Section 3

Prices, tax, and border fees

All prices show in USD. Shipping costs appear at checkout before final approval. If an obvious pricing error occurs before dispatch, we will correct it. You may then keep the order at the true rate or cancel at no charge.

3.1 VAT and customs duties

Deliveries inside United States include applicable VAT. For shipments beyond United States, the destination state sets local import fees and taxes. The recipient pays these costs. A package rejected at customs counts as a return. Incurred transport expenses are taken from the refund.

Section 4

Payment, ordering, and confirmation

We take Cash on delivery, Bank transfer. This site does not store card details or online banking data.

4.1 Order placement and acceptance

An order finishes when you complete checkout. We mail a receipt note with your purchase code. The formal contract begins only when the package ships and we send the dispatch notice. Prior to dispatch, we may cancel the order and return your funds.

4.2 Failed or incomplete payments

Unpaid orders do not leave our facility. For cash on delivery purchases, uncollected or declined parcels come back to us and are cancelled.

Section 5

Data handling and privacy

We collect and handle only the personal information needed to send parcels, handle questions, and protect this site. Details rest in the Privacy Policy. Browser cookies and related tools are outlined in the Cookie Policy. Both files belong to these terms.

Section 6

Product care, use, and safety

Wear and care for the item as stated on its page, sewn label, and manual. Keep items away from children unless made specifically for them. Photos depict the genuine articles. Screen settings shift tones slightly, and small differences in color are normal.

6.1 Storage, expiry and disposal

Keep the goods in the conditions noted on the package. If a date stamp appears, do not use the item past that mark. Discard containers and aged goods according to local waste guidelines.

Section 7

No medical advice

No statements here offer medical, physical, or clinical guidance. Descriptions outline materials and function, without medical claims. Consult a doctor before use if you are pregnant, nursing, receiving care, or managing health issues.

Section 8

Discount codes and promotions

Price reductions apply only during the time they remain visible on screen. They do not combine with other offers unless stated. Enter promotional codes at checkout prior to paying. Codes cannot be credited later. Complimentary promotional pieces must be returned along with the primary parcel.

Section 9

Shipping and delivery

Shipping routes, transit times, and fees appear on the Shipping & Delivery page. Stated intervals are business day estimates starting from shipment, not fixed arrival dates. Multi-item orders may travel in separate packages.

Section 10

Receipt and transport risk

We hold responsibility for the package until the courier delivers it to your designated receiver at the stated address. Risk of damage passes to you upon delivery. Report visible exterior damage to [email protected] within 48 hours with clear photographs. Verify your address before checkout. Packages returned due to address errors or failure to collect receive a refund minus shipping expenses.

Section 11

Returns and refunds

You may return an item within 30 days of receipt under the rules on our Returns & Refunds page. Obtain a return authorization number prior to shipping, and send items only to the designated facility. Reimbursement covers the item price. Initial delivery fees are repaid only for defects or our errors. Mandatory legal return rights in your region stay intact.

Section 12

Warranty and product conformity

Items must align with their listed specifications and arrive free from flaws. Kaldur Goods LLC provides a one-year limited warranty against manufacturing defects in materials, stitching, and integrated thermal wiring, provided the product has been operated according to standard user instructions. Any product failing from a material flaw during the statutory coverage period of your nation is repaired, replaced, or refunded at our decision following review. Routine wear, rough handling, and damage incurred after arrival remain excluded.

Section 13

Site usage and conduct rules

Do not use this site for deceptive purchases, technical tampering, scraping customer data, or publishing unlawful or offensive statements. We may restrict access for any violation of these rules.

Section 14

Intellectual property

Text, images, design elements, marks, and code belong to Kaldur Goods LLC or licensed partners. You may read or print sheets for individual records. Any broader reproduction, sharing, or commercial use demands our written permission.

Section 15

Third-party websites and links

External links may connect to domains outside our control. We accept no responsibility for their materials, rules, or uptime. A link does not signify our support.

Section 16

Customer feedback and submitted notes

Published remarks come from verified buyers. They state individual impressions and guarantee no identical outcome for others. Sending a note, image, or review grants us permission to share it on this platform unpaid, citing only your first name. We take down remarks on request and decline texts that breach laws or expose private identities.

Section 17

Disclaimer of warranties

This site runs on an as-is basis. We aim to keep records current and correct, but we do not promise unbroken service or total absence of flaws. Legal warranty rights covering physical products remain unaffected by this clause.

Section 18

Limitation of liability

The total aggregate liability of Kaldur Goods LLC for any claim arising out of purchase or use of thermal gloves shall not exceed the total amount paid by the customer for the specific order or $100, whichever is less. Our accountability is complete regarding willful harm, gross negligence, injury to bodily health, and areas where limitations are legally prohibited. For other losses, accountability extends only to foreseeable losses standard for agreements of this nature.

Section 19

Indemnification

You agree to indemnify us against external claims arising from your breach of these conditions or your uploaded content, to the extent permitted by law.

Section 20

Legal framework and disputes

The laws of the State of Delaware and the applicable federal laws of the United States. If direct communication fails to resolve a dispute, you may submit it to the authorized court of our registered location. Consumers keep the right to bring or answer claims in their local courts. Unwaivable consumer protection statutes of your home territory continue to hold full weight.

Section 21

Electronic communications

Order receipts, dispatch notes, invoices, and legal notices go to the email address entered at checkout. Keep this inbox active and monitor your junk folder. Messages directed to that address are considered delivered.

Section 22

Assignment

We can assign our rights and duties in this agreement to a successor business, as long as your protections remain unchanged. You may not reassign your rights without our advance written consent.

Section 23

No waiver

Our pause or delay in enforcing any term here does not mean we surrender the right to act on it later.

Section 24

Severability

If any part of these terms becomes invalid, the remaining terms remain in effect. The invalid part is replaced by an enforceable rule with the closest intent.

Section 25

Termination

We may close an account or decline new orders if a customer violates these terms. Sent parcels are not affected.

Section 26

Entire agreement

These terms, the linked policies, and your purchase receipt form the full agreement for your order. If multiple language versions exist, the language of the store you used governs the purchase.

Section 27

Contact information

Direct questions about these conditions to [email protected], +1 (505) 688-3571, or our Contact form. Mail address: 505 Central Ave NW, Albuquerque, NM 87102, United States.

Merchant
Kaldur Goods LLC
Registered address
505 Central Ave NW, Albuquerque, NM 87102, United States
EmailPhone
+1 (505) 688-3571